Legal
These General Terms and Conditions (GTC) apply to all contracts concluded between Enlightenment Media, owner: Timo Braun (hereinafter "Provider"), and consumers (§ 13 BGB) via the platform https://www.enjoy-your-life.coach.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 BGB).
Any conflicting or deviating terms and conditions of the customer shall not apply.
(1) The presentation of products on our website does not constitute a legally binding offer but a non-binding invitation to submit an offer.
(2) By clicking "Buy now" or "Order with obligation to pay" you submit a binding purchase offer. We confirm receipt of your order immediately by automatically generated e-mail. The contract is formed upon dispatch of a separate order confirmation or, at the latest, upon activation of the product in your account.
(3) We will send you the contract text after conclusion of the contract by e-mail. The GTC are available at any time at https://www.enjoy-your-life.coach/agb. Past orders can be found in your customer account.
(1) All prices are stated in euros including statutory VAT. As we exclusively offer digital content and services, no shipping costs apply.
(2) The purchase price is due immediately upon ordering. The payment methods available are shown in full during the checkout process.
(1) Purchased digital content (courses, tools, modules) will be activated in your customer account upon receipt of payment. Access is via the website after logging in with your credentials.
(2) System requirements: a current web browser and a stable internet connection. Use of the tools requires a free account on the platform, which you create when placing your order.
(3) The licence granted is personal, non-transferable and applies exclusively to private, non-commercial use.
As a consumer you have a statutory right of withdrawal. The full cancellation policy is set out below.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must notify us —
— by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to cancel this contract. You may use the model cancellation form in § 6, but this is not mandatory.
To meet the cancellation deadline it is sufficient for you to send your communication before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we shall reimburse all payments received from you without undue delay and in any event not later than fourteen days from the day on which we receive notification of your decision to cancel. We will use the same means of payment as you used for the original transaction; you will not incur any fees as a result of such reimbursement.
Expiry of the right of withdrawal for digital content (§ 356 para. 4 BGB)
The right of withdrawal expires before the end of the cancellation period where we have begun to perform the contract and you have expressly agreed that we may begin performance before the end of the cancellation period, and you have acknowledged that you will lose your right of withdrawal once we have begun to provide the digital content.
When purchasing on our platform you will be expressly asked for this confirmation during checkout. If you consent and the digital content is activated immediately, your right of withdrawal expires upon the commencement of delivery.
(To cancel the contract, please complete and return this form.)
(*) Delete as applicable.
The statutory warranty provisions for digital content and digital services apply (§§ 327 et seq. BGB). In the event of a material defect you are entitled to remedy. If remedy has failed, is impossible or has been refused, you may withdraw from the contract or reduce the price.
(1) We are fully liable for damages arising from injury to life, body or health, and for intentional or grossly negligent breaches of duty.
(2) For slightly negligent breaches of essential contractual obligations (cardinal obligations) liability is limited to the foreseeable, contractually typical damage.
(3) Further liability for slight negligence is excluded.
(4) The coaching content on the platform does not replace professional psychological, medical or legal advice. We accept no liability for decisions made on the basis of the platform content.
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§§ 36, 37 VSBG).
(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Consumers habitually resident in another EU Member State continue to benefit from the mandatory consumer protection provisions of their country of residence.
(2) The contract language is German.
(3) Should any provision of these GTC be wholly or partly invalid or unenforceable, the validity of the remaining provisions shall not be affected.